Privacy Policy

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The data controller is Maison Tech Solutions SL. (hereinafter, OSSOM), with CIF: B01798164. Ossom's contact details are as follows:
— Postal address: Mare de Deu dels Desparats 3 Local D, 08012, Barcelona, Spain
— Telephone: 936818511
— Email: a@ossom.io

WHAT TYPE OF PERSONAL INFORMATION DOES OSSOM COLLECT?

OSSOM may collect the following personal information from users of the OSSOM website through the corresponding forms: name, email address, postal address, telephone number, date of birth, gender) when the user visits the WEBSITE, registers, places an online order, contacts OSSOM or participates in OSSOM promotions or surveys.

In addition, OSSOM collects all the information related to your browsing on the WEB and your interaction with the brand. All personal data collected by OSSOM come from the interested party, with the exception of contact details that may be provided to us by friends or family members:

FOR WHAT PURPOSE DO WE PROCESS PERSONAL DATA?

The personal data of the interested party will be processed for the following purposes as they apply:

— Manage and develop the registration on the WEB. The registration will involve profiling the user's browsing on the WEB. This profiling consists of the use of the customer's personal data and browsing information such as the products viewed or added to the basket, the sections of the WEBSITE visited, the location to evaluate their preferences and/or personal interests in order to offer them the contents of the WEBSITE, offers, services and products appropriate to their profile.

— Manage and develop online shopping. We use the customer's personal information to process and deliver your order, to inform you by email and/or SMS of the status of your order.

— Manage and send information about exclusive promotions, latest news and personalized information adapted to the profile, interests and needs of the interested party as a customer via email, SMS or postal mail. Sending this information will involve the creation of user profiles, which consists of using personal data, the history of their purchases if applicable, as well as browsing information on the WEB to evaluate certain aspects related to their personal preferences in order to offer them commercial communications appropriate to their profile.

HOW LONG WILL WE KEEP THE DATA?

OSSOM will keep personal data only for the period of time that is reasonably necessary taking into account the needs to respond to questions that arise or solve problems, make improvements, activate its services and meet the requirements required by applicable legislation. This means that you can keep personal data for a reasonable period of time even after the interested party has stopped using OSSOM services or has stopped using the WEBSITE. After this period, personal data will be blocked from all OSSOM systems.

WHAT GIVES US THE RIGHT TO PROCESS THE DATA?

OSSOM has the following legitimate bases for processing personal data:

Execution of the contract

The legal basis for the processing of the personal data of the interested party that is collected is the execution of the purchase contract. In this regard, the interested party is obliged to provide the data that is necessary for its execution. If you do not provide us with this data, it will not be possible to carry out the purchase and sale.

Legal obligations

The management and issuance of the sales invoice is based on OSSOM's legal obligation in its relationship with customers.

Consent

In relation to the following purposes, the legal basis for the processing of the personal data of the interested party will be the consent of the interested party, if it has been given:
— Management of registration on the WEB.
— Managing the sending of information about exclusive promotions, the latest news and personalized information adapted to the profile of the interested party.
— Response to the exercise of ARCO+ rights, inquiries and complaints by the interested party.

The withdrawal of consent to these treatments by the interested party will not condition the execution of the purchase contract concluded between the interested party and OSSOM.

Legitimate interest

In relation to the following purposes, the legal basis for the processing of the interested party's personal data will be the legitimate interest of OSSOM:
— The creation of profiles by browsing the WEB by a registered user, as well as all those users who have provided us with their data for any other purpose.
— The creation of profiles for sending information on exclusive promotions, the latest news and personalized information adapted to the profile of the interested party.
— Sending satisfaction surveys on the products purchased or services used by OSSOM customers to request their opinion and to improve them.

Our legitimate interest is to be able to ensure that our WEBSITE remains secure, as well as to help OSSOM understand the needs, expectations and level of satisfaction of users and, therefore, to improve services, products and brands. All these actions are carried out in order to improve the level of customer satisfaction and ensure a unique browsing and shopping experience.

TO WHICH RECIPIENTS CAN WE COMMUNICATE THE DATA?

The personal data of the interested party may be transferred/communicated to the following recipients:
— Companies of the Maison Tech Solutions SL Group.
— Public Administrations and Bodies when required by tax, labor, Social Security or any other applicable regulations.
— Companies responsible for data processing, such as franchisees and suppliers that provide services to OSSOM (courier companies, communication companies, agencies, profiling companies, etc.).

International data transfers may also occur at the site of previous transfers/communications for which OSSOM will use the Standard Contractual Clauses adapted by the European Commission and the EU-US Privacy Shield. As a guarantee for those transfers made to countries that do not have an appropriateness decision from the European Commission. In any case, the third parties with whom certain personal data are shared will have previously accredited the adoption of appropriate technical and organizational measures for the proper protection of the same.

Under no circumstances does OSSOM sell customer data to third parties.

HOW DOES OSSOM PROTECT PERSONAL DATA?

The WEBSITE uses information security techniques such as firewalls, access control procedures and cryptographic mechanisms, all with the objective of preventing unauthorized access to data and ensuring their confidentiality. To achieve these purposes, the user accepts that OSSOM obtains data for the purpose of the corresponding authentication of access controls.

Additionally, any transaction made through the WEBSITE is carried out through secure payment systems. Confidential payment data is transmitted directly and in encrypted form (SSL) to the corresponding entity. OSSOM states that it has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent their loss, alteration and/or access by unauthorized third parties.

WHAT ARE YOUR RIGHTS IN RELATION TO PERSONAL DATA?

You have the following rights, which can be exercised through the email address a@ossom.io

Right of access

You have the right to obtain confirmation as to whether OSSOM is processing personal data that concerns you or not, as well as to access the personal data that OSSOM has about you.

Right to rectification

You have the right to request that OSSOM rectify personal data when they are inaccurate or that they be completed when they are incomplete. If you are registered on our WEBSITE, it may be easier for you to correct them directly by modifying your profile.

Right of suppression/right to be forgotten

You can ask us to delete personal data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.


Right of limitation

You have the right to request the limitation of data processing, in which case we will only keep them for the exercise or defense of claims.


Right to portability

You have the right to receive personal data in a structured, commonly used and machine-readable format, and to transmit them to another controller when the processing is based on consent or a contract, and is carried out by automated means.

Right of opposition

You can object to personal data being processed based on the public or legitimate interest pursued by OSSOM, including profiling. In this case, OSSOM will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.

Automated individual decisions

You have the right not to be the subject of a decision based solely on automated processing, including profiling, that produces legal effects on you or significantly affects you in a similar way. However, it will not be possible to exercise this right if the decision is necessary for the conclusion or execution of a contract between you and OSSOM; is authorized by the law applicable to OSSOM provided that it establishes appropriate measures to safeguard your rights, freedoms and legitimate interests; or is based on your explicit consent.

Right to file a complaint

You have the right to file a complaint with the Spanish Data Protection Agency.

PRIVACY POLICY SOCIAL NETWORKS

In accordance with current regulations on Personal Data Protection (RGPD) and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), Maison Tech Solutions SL. informs users that it has created a profile on the social network (s) Facebook, Twitter, Instagram, Pinterest, Google +, with the main purpose of advertising its products and services.

Information about Maison Tech Solutions SL.
- CIF: B01798164
- ADDRESS: Mare de Deu desl Desparats 3 Local D, 08012, Barcelona, Spain
- EMAIL: A@OSSOM.IO
- WEB DOMAIN: WWW.OSSOM.AGENCY

The user has a profile on the same Social Network and has decided to join the page created by Maison Tech Solutions SL, thus showing interest in the information that is published on the Network. By joining our page, you provide us with your consent to the processing of personal data published in your profile.

The user can access the privacy policies of the Social Network itself at any time, as well as configure their profile to guarantee their privacy.

Maison Tech Solutions SL. has access to and processes the user's public information, especially their contact name. These data are only used within the Social Network itself. They are not incorporated into any file.

With regard to the rights of access, rectification, cancellation and opposition, which you have and which can be exercised before Maison Tech Solutions SL., in accordance with the RGPD, you must take into account the following nuances:

Access: It will be defined by the functionality of the Social Network and the ability to access information in user profiles.

Rectification: You can only be satisfied in relation to information that is under the control of Maison Tech Solutions SL., for example, deleting comments posted on the page itself. Normally, you must exercise this right before the Social Network.

Cancellation and/or Opposition: As in the previous case, you can only be satisfied in relation to information that is under the control of Maison Tech Solutions SL., for example, no longer attached to the profile.

Maison Tech Solutions SL. will carry out the following actions:

- Access to public profile information.
- Publication in the user's profile of all information already published on the Maison Tech Solutions SL page.
- Send personal and individual messages through Social Network channels.
- Page status updates that will be published in the user's profile.

The user can always control their connections, delete content that no longer interests them and restrict who they share their connections with, to do so they must access their privacy settings.